New York City/Husdon Valley Affordable 3CX VOIP Solutions

If you’re looking for a reliable and efficient cloud-based phone system solution, look no further than Clark-Ritchotte Communications. As a trusted 3CX Partner serving the vibrant areas of New York City, including Brooklyn, Manhattan, Queens, Bronx, Staten Island, and the Hudson Valley area, they specialize in helping businesses implement and manage cutting-edge 3CX phone systems. With their team of experienced professionals, Clark-Ritchotte Communications is committed to assisting you in selecting the ideal 3CX solution tailored to your specific business needs. Get ready to enjoy a seamless transition to a state-of-the-art phone system that can revolutionize your communication processes. They can save you up to 80% off your current telecom bills.

Orlando 3CX Cloud-Based Phone system

Experience the power of AI-driven calling with Thoughtly’s free trial—no commitment, just results. Sign up today and gain full access to our intelligent call automation platform, where you can set up call flows, build knowledge bases, and automate customer interactions effortlessly. Whether you’re looking to streamline inbound inquiries, outbound follow-ups, or customer support, our 30-day trial lets you test it all. Get started in minutes and see how Thoughtly can enhance efficiency, reduce costs, and improve customer engagement for your business. Claim your free trial now! 🚀

Smarter Business Call Experience in NYC with Thoughtly

Thoughtly is an advanced AI-driven calling solution designed to handle inbound and outbound calls seamlessly for businesses in New York City. Using intelligent call flows and knowledge-based automation, Thoughtly can answer calls, provide real-time responses, and route inquiries—all without the need for human intervention.

🔹 Smart Call Handling – Automate customer service and support with AI-driven responses based on your custom knowledgebase.
🔹 AI-Powered Outbound Calls – Thoughtly can proactively reach out to customers for appointment reminders, follow-ups, and sales inquiries.
🔹 Seamless Integration – Works with your existing business systems to ensure a smooth and efficient communication experience.

Whether you're a small business or an enterprise in NYC, Thoughtly helps you scale communications, reduce costs, and enhance customer engagement. Experience the future of AI-powered calling today! 🚀

Orlando 3CX Cloud-Based Phone system

Deliver a seamless, multi-channel experience to your customers with 3CX in NYC—the ultimate cloud-based communication solution. Whether you're managing calls, video meetings, or live chats, 3CX streamlines everything into one easy-to-use platform designed for businesses in New York City.

🚀 Try 3CX Risk-Free for 30 Days!
We offer a 30-day trial on our 3CX solutions—all you pay for is the calls you make. If you're tech-savvy, you can get started right away with our self-setup option.

Ready to transform the way your NYC business communicates? Start your free trial today!

Elevate Your Business Communication in NYC with a 3CX Multi-Channel Experience

In the fast-paced business landscape of New York City, seamless communication is essential. 3CX offers a powerful, cost-effective, and feature-rich cloud-based phone system designed to keep NYC businesses connected like never before. Whether you're a startup, a growing enterprise, or an established company, 3CX provides a reliable, scalable, and secure PBX solution that integrates voice, video, chat, SMS, and social messaging—all in one platform.

Why Choose 3CX for Your NYC Business?

Save Up to 80% on Call Costs – Eliminate expensive traditional phone lines and reduce operational costs.
Complete Flexibility – Use desk phones, mobile apps, web browsers, or softphones to make and receive calls from anywhere.
Seamless Remote Work Support – Stay connected with a full-featured VoIP phone system that works from the office, home, or on the go.
Advanced Features – Enjoy video conferencing, call recording, live chat, auto attendants, and CRM integration for a fully unified experience.
Secure & Reliable – Built-in DDoS protection, end-to-end encryption, and automatic backups keep your business communications safe.

As a trusted 3CX silver provider in NYC, we help businesses streamline communications, improve customer service, and enhance team collaboration with a cutting-edge, cloud-hosted PBX system.

Recent Statistics on Calling Experiences

 

People Calling Businesses

Last year, 45% of consumers initiated a purchase over the phone (via KissMetrics).

On-hold messages keep callers on the line

Sixty percent of callers left on hold in silence hang up. (AT&T Study)

 

 

Callers want to talk to real people

Sixty-seven percent of customers have hung up out of frustration of not being able to talk to a real person (HelpScout).

Strategies for improving the customer calling experience

 

  • Providing on-hold music or messaging to increase caller retention 
  • Delivering scripts that cross-sell products and motivate callers to act 
  • Delivering messaging that builds brand awareness 
  • Working with voice talent that matches the brand and accurately speaks to the target audience 
  • Utilizing a VoIP phone solution that allows communication with callers from outside of the office 
  • Providing auto-attendants and IVRs that quickly route callers to decrease customer on-hold wait times 

 

Save on Costs, Not on Features

Slash your Phone Bill and Communications Costs

Reduce your Phone Bill by 80%

Remote workers or employees on the go can make telephone calls free of charge with the 3CX softphone and mobile application.

Always Available

Never Miss a call beause your out of the office. With a business VoIP app for Android or iOS, you can literally take your office extension with you anywhere

Audio/Video Conferencing

3CX’s WebRTC-based web conferencing feature is an easy-to-use solution that is included in all editions of 3CX for free for up to 250 participants.

Your Cloud/Our Cloud

CRC hosts all managed 3CX systems in DigitalOcean with your Choice of Region. We also support Google, Amazon, or your own OpenStack Cloud.

Easy Management

3CX’s Unified Communications solution sets itself apart with its easy management.3CX offers a clean and easy to use interface and Android and iOS apps.

See a List of Supported IP-Phones

UC Intergrations

User Presence, Web Site Chat, Click2Call, Business SMS, Social Media Messaging, Video Conferencing, and CRM Integration.

Features

Provide a Unified Customer and Employee Experience

Can your employees work productively from anywhere using voice apps on their smartphones? Conduct remote business meetings via web conferencing without requiring apps? Service customer requests via website live chat? With 3CX PBX they can do this and much more. The freedom of choice doesn’t end there, with 3CX you can choose to deploy on-premise on Windows or Linux, in your private cloud account or opt for 3CX to host your PBX for you. Whatever your preference, you are guaranteed a hassle-free PBX that requires minimum management.

CRM Intergration

Integrate your CRM or helpdesk system with 3CX. 

Live Chat with Talk/Video

With 3CX’s integrated live chat feature your website and Facebook page visitors are able to start a chat or call in real-time. 

Call Queues and Groups

Don’t miss that call, call queues to individuals or groups. Guarantee no calls are missed.

Sync with Office 365

Does your company use Microsoft 365? Easily connect 3CX to Microsoft 365 and get the best of both worlds! 

Key Features of a Cloud Based 3CX System

  • 3CX MyPhone – Desktop Call Control, Works hand in hand with 3CXPhone for Windows, Android, and iPhone – VoIP Softphones and complete desk phone replacements.
  • 3CX Management Console – A Web-based management console for easier phone system administration
  • Unified Communications – Increase company productivity with Office 365, Teams, and your CRM system integrations.
  • Unlimited extensions – We never charge for extensions like our Competitors
  • BLF – Set presence and notify your co-workers that you’re currently busy.
  • CRM Integration – Launch calls directly from your favorite CRM (Zoho CRM, Microsoft Outlook, Salesforce.com, HubSpot)
  • 3CX Fax server for receiving faxes
  • Unified Messaging – Receive voice mail and fax via email
  • Unlimited auto-attendant / digital receptionist
  • 3CX Phone provisioning – When we ship your phones they auto-provision, so there is nothing to worry about.
  • Paging and intercom
  • Call forwarding –  advanced rules by caller ID, time, and type of call
  • Call queuing, recording, conferencing
  • Call park and pickup

Multi-Channel Communications Unified

Clark-Ritchotte Communications offers both office 365 integrations with 3CX and now we offer Facebook Messenger and SMS integrations in the 3CX platform. As well as the patented Live chat integration with our hosted WordPress solutions. All Intergrations are included in our Pro and Enterprise plans.

Ask your infrastructure specialist today!

Orlando 3CX Instant Messenger/SMS

SMS Gateway Messaging Intergration*

Orlando 3CX Cloud-Based Facebook Messenger

Facebook Messaging Intergration~

Orlando 3CX Website Live Chat

Live Chat WordPress Integration

*Requires a compatible SMS provider Telenyx or Flowroute.

~ Require business to be verified through the Facebook Busines center and approval of app API completed.

Explore our Voice Talent List

Orlando 3CX Voice Talent

Spacely Space Sprockets, Inc OGM

by Sofia H.

Spacely Space Sprockets, Inc OGM

by Jodi P.

Spacely Space Sprockets, Inc OGM

by Tristian F.

Spacely Space Sprockets, Inc OGM

by Selene R.

Spacely Space Sprockets, Inc OGM

by Joe F.

Spacely Space Sprockets, Inc OGM

by Wade C.

Spacely Space Sprockets, Inc OGM

by Ava M.

Spacely Space Sprockets, Inc OGM

by Damian P.

FAQ

Can I really save up to 80% on my Telecom bills?

Yes, Most telecom companies and packages, do not offer At cost pricing for Calling, they do extreme markups. Even with the added cost of the 3CX license, you will see the benefit after a month.

It is hard to Transfer to you?

Not at all, We work with your current telecom provider to move you over to Telnyx and will make sure you have a smooth transfer. You will even get a $20 Dollar credit from Telnyx for signing up with us.

What Does the term "Simultaneous Calls" Mean?

Simultaneous Calls means an active call internally in the phone system (Extension to Extension and externally (Extension to PTSN) Also a Bridge call between 3CX systems count as one call per System.

Why does Standard start at 16 simultaneous calls instead of 4?

The standard plan is meant for companies that do not need anything special but has a huge call load.

How long can I trial 3CX for?

We offer 60-day trials of all Licenses, 3CX is currently offering a year trial of standard, but you will be required to start paying for the standard price above.

Do you have Training Available?

Yes, you have access to 3CX’s academy, which offers video and text-based training materials. However, you can let us manage your system for an extra $250 a year which includes Voice Talent recordings, and much more.

Do you offer plans that include more Simultaneous Calls?

Of course! We offer licenses up to 1024 simultaneous calls, you can explore 3CX’s pricing here.

We saw that 3CX is offering a free for a One Year Deal, is this True?

Yes, they do offer this, but if you see based on the price above you would get a better deal with pro/ent in the long run. Think of this as a trial for Standard.

What's Included in Basic Support?

As a 3CX partner, we do offer a basic support plan, that will assist with account lockouts, and issues with connections with Trunks, However, this only covers troubleshooting basic issues, if you are having issues managing the platform you will need to purchase our Full managed service which is $250/yr or take the 3CX training to learn how to manage your system.

What's does the Phone System Management & Support Plan Include?

Most businesses do not have the time or resources to manage Infrastructure. With our managed PBX Plan, we manage all aspects of your system including: Voice Talent OGMs, MOH, Call Recordings, Voicemail Transcription Service, reporting buildout, Setup/Management of Office365, and Facebook Integrations, Assistance in Live chat setup, and Direct support extensions on your system to contact our support team (Requires Ent Plan).

“Clark-Ritchotte Communications changed my entire team’s experience with communications and boosted our productivity”

Having a unified communications solutions for our business has enabled many ways for our customers to contact us in a way they fell comfortable with, which has opened up more sales opportunity for our business.

Kai Jennings, Small Business Owner

Clark-Ritchotte Clientele

Explore our wide range of clientele from different industries, including healthcare, hospitality, tourism, residential, non-profit, commercial construction, and large enterprises.

 

Let's Work Together

Feel Clark-Ritchotte Communications would be a great fit to partner with your company?

Contact us for a Quote today!